Conditions for exercising the right of withdrawal

Original Conditions for exercising the right of withdrawal are written in Italian, this is just a translation and G-Spot invites you to read the original one at this link

The right of withdrawal is exercised

correctly if the following conditions are fully met:

• a communication of the exercise of your right of withdrawal must be sent to, within 14 working days from the date of delivery by email to the address:

• the products must not have been used, washed or damaged

• the products must be returned in their original packaging

• returned products must be sent to G-SPOT in a single shipment

• returned products must be shipped within fourteen (14) working days from the date on which the products were received

• The goods must be returned intact, complete with all its parts and in the original packaging, kept and possibly used in the normal diligence, without any signs of wear or dirt

• The returned product must be available for re-sale

The right of withdrawal is subject to the following conditions:

• Return costs are charged to the customer,

Furthermore the right of withdrawal does not apply to:

• Bottles with the guarantee seal not intact or open

• Partially used products

• Products damaged due to carelessness by the customer.